Legal

Privacy Policy

Last updated: April 20, 2026

1. Introduction

Omni Links Inc. (“Omni Links”, “we”, “us”, or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at omni-links.com, use our platform, or interact with our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access our services.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide

  • Account registration details including your name, email address, and organisation name.
  • Billing and payment information processed securely through our payment provider, Stripe.
  • Content you create on our platform such as short links, bio link pages, QR codes, and workspace configurations.
  • Communications you send to our support team including email correspondence and live chat transcripts.

2.2 Information Collected Automatically

  • Device and browser information including IP address, browser type, operating system, and device identifiers.
  • Usage data such as pages visited, features used, links created, and click analytics.
  • Log data including access times, referring URLs, and server response codes.
  • Cookies and similar tracking technologies as described in our Cookie Policy.

2.3 Information from Third Parties

We may receive information about you from third-party services you integrate with Omni Links, such as CRM platforms, analytics tools, or social media accounts. We only process this data in accordance with the permissions you grant.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services including link management, analytics, and routing features.
  • Process transactions and send related information including purchase confirmations, invoices, and subscription updates.
  • Improve, personalise, and expand our services based on usage patterns and feedback.
  • Communicate with you about product updates, security alerts, and support responses.
  • Send marketing communications where you have opted in, including newsletters and product announcements.
  • Detect, prevent, and address technical issues, fraud, and abuse of our platform.
  • Comply with legal obligations and enforce our terms of service.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

  • Service Providers: We share data with trusted vendors who assist in operating our platform, including cloud hosting (AWS / Vercel), payment processing (Stripe), email delivery, and customer support tools.
  • Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
  • With Your Consent: We may share information for any other purpose with your explicit consent.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you close your account, we will delete or anonymise your personal data within 90 days, except where we are required to retain it for legal, accounting, or compliance purposes. Click analytics data associated with your links is retained for 24 months after link creation and can be exported at any time.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data (“right to be forgotten”).
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing of your data for legitimate interest or marketing purposes.
  • Restriction: Request that we limit the processing of your personal data.

To exercise any of these rights, please contact us at privacy@omni-links.com. We will respond to your request within 30 days.

7. International Data Transfers

Omni Links processes data in the European Union and the United States. Where we transfer data outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission. Enterprise customers can request EU-only data residency.

8. Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS 1.3) and at rest (AES-256), regular security audits, role-based access controls, and automated threat detection. While no method of transmission over the Internet is completely secure, we continuously invest in improving our security posture.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately and we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@omni-links.com
  • Address: Omni Links Inc., Dublin, Ireland